initial contact team volunteer
Hours: From 2.5hrs to 5hrs per week including evenings
Location: A mixture of Home working due to Covid and the Visyon base in Congleton
Visyon is a charity that supports the emotional health and wellbeing of children, young people and their families across Cheshire and into North Staffordshire, through the provision of a range of services, including one-to-one counselling, group work, mentoring, and family support work.
The role sits within the initial contact team, at the forefront of Visyon services. You will be providing the first point of contact for the public, clients and professionals visiting or contacting the service by telephone, in person or through written communications. Responsible for conducting telephone screening, taking client referrals and making initial assessments of need and risk. Carrying out initial required safeguarding and risk actions appropriate to the role with the utmost sensitivity and confidentiality.
To be included in the next round of recruitment please complete the below application form and personal details form and return them to: email@example.com with the subject line: "INITIAL CONTACT TEAM VOLUNTEER"