initial contact team volunteer
Hours: From 2.5hrs to 5hrs per week including evenings
Location: A mixture of Home working due to Covid and the Visyon base in Congleton
Visyon is a charity that supports the emotional health and wellbeing of children, young people and their families across Cheshire and into North Staffordshire, through the provision of a range of services, including one-to-one counselling, group work, mentoring, and family support work.
The role sits within the initial contact team, at the forefront of Visyon services. You will be providing the first point of contact for the public, clients and professionals visiting or contacting the service by telephone, in person or through written communications. Responsible for conducting telephone screening, taking client referrals and making initial assessments of need and risk. Carrying out initial required safeguarding and risk actions appropriate to the role with the utmost sensitivity and confidentiality.
Full Visyon training will be provided on our processes and procedures.
Closing date for applications is Wednesday 17th March 2021 at 5pm.
Interviews will take place week beginning Monday 29th March 2021.
All volunteer positions are subject to satisfactory references, right to work and DBS checks
Please send applications to: email@example.com
With the subject line: "INITIAL CONTACT TEAM VOLUNTEER – FEBRUARY 2021"
Visyon, Fellowship House, Park Road, Congleton. Cheshire. CW12 1DP.
Charity registration number: 1107951. Company registered in England and Wales. Company registration number: 5250758