Initial contact team administrator
Hours: 22.5 - 30 hours per week (1 year fixed term contract)
Usual working hours are 9am - 5pm Monday to Friday or 12pm - 8pm Monday to Thursday. The post holder is required to work Monday and Friday until 1:30pm and a minimum of one 12pm - 8pm shift.
Salary: £24,960, pro rata
Holidays: 25 days plus bank holidays, pro rata
Location: Primarily based at Visyon Congleton but, working from our Crewe base and some home working.
Visyon's purpose:
Visyon is a long-established mental health charity that supports the emotional health and well-being of children, young people and their families across Cheshire East. It offers a range of services, including one-to-one counselling, group work, mentoring and family support work, as well as training for schools.
Visyon values:
Visyon is Welcoming, we build meaningful Relationships, we value the Lived Voice and we act with Integrity.
Purpose of the role:
The role is at the forefront of Visyon services. You will be providing the first point of contact for the public, clients and professionals visiting or contacting the service by telephone, in person or through written/online communications. Responsible for providing a listening ear service, taking client referrals and providing administrative support to the therapeutic team. Carrying out initial required safeguarding and risk actions appropriate to the role with the upmost sensitivity and confidentiality.
Please click on the button below to view full Job Description.
What can we offer you?
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Employer Contribution Pension Scheme
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Generous Leave Allowance
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Health Cash Plan (after 6 months)
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Employee Assistance Programme (after 6 months)
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Discounted gym membership with Everybody Leisure
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Long Service Award
To apply, please click on the button below.
Please note, due to our Safer Recruitment Procedure, we cannot accept CV's.
Closing date for this application is Monday 8th December at 9.00am.
*All roles are subject to satisfactory references, right to work and DBS checks.*
Candidates short-listed for interview will be required to demonstrate they have a good understanding of safeguarding, professional boundaries or relevant knowledge in line with the role they are applying for.
For further information please contact Fleur Foreman on 07508 074 748 or fleur.foreman@visyon.org.uk