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Initial Contact Team Administrator

 

Hours:  from 15hrs to 18hrs per week during day time office hours.

Fixed 12-month contract with possible extension (depending on funding)

 

Full year contract or term time only contract available.

Salary:  £17,000 - £17,500 (pro rata) depending on experience

Location:  A mixture of home working due to Covid and the Visyon base in Congleton

 

Visyon is a charity that supports the emotional health and wellbeing of children, young people and their families across Cheshire and into North Staffordshire, through the provision of a range of services, including one-to-one counselling, group work, mentoring, and family support work. 

The role sits within the initial contact team, at the forefront of Visyon services.  You will be providing the first point of contact for the public, clients and professionals visiting or contacting the service by telephone, in person or through written communications. Responsible for conducting telephone screening, taking client referrals and making initial assessments of need and risk.  Carrying out initial safeguarding and risk actions appropriate to the role with the utmost sensitivity and confidentiality.

 

Closing date for applications is Monday 1st November 2021 12 noon.

Interviews will take place W/b 8th November 2021.

All job offers are subject to satisfactory references, right to work and DBS checks

Please send applications to: recruitment@visyon.org.uk

With the subject line: "INITIAL CONTACT TEAM ADMINISTATOR”

 

For further information please contact Fleur Booth-Stevens on: 01260 290000 or email: recruitment@visyon.org.uk

Initial Contact Team Administrator
Job Description

application form.

personal details form.

Person Specification Form