initial contact team administrator
Hours: up to 30hrs including evenings & weekends as required
Salary: £17,000 - £17,500 (pro rata) depending on experience
Location: A mixture of Home working due to Covid and the Visyon base in Congleton
Visyon is a charity that supports the emotional health and wellbeing of children, young people and their families across Cheshire and into North Staffordshire, through the provision of a range of services, including one-to-one counselling, group work, mentoring, and family support work.
The role sits within the initial contact team, at the forefront of Visyon services. You will be providing the first point of contact for the public, clients and professionals visiting or contacting the service by telephone, in person or through written communications. Responsible for conducting telephone screening, taking client referrals and making initial assessments of need and risk. Carrying out initial required safeguarding and risk actions appropriate to the role with the utmost sensitivity and confidentiality.
Closing date for applications is Monday 5th October at 12 noon.
Initial screen exercise will take place wc 12th October (via Zoom)
If taken to the next stage, interviews will take place on 20th and 21st October 2020.
All job offers are subject to satisfactory references, right to work and DBS checks
Please send applications to: firstname.lastname@example.org
With the subject line: "INITIAL CONTACT TEAM ADMINISTATOR – September 2020"